Refund Policy

We want you to shop with confidence.

30-Day Guarantee

If you are not satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.

Eligibility

To be eligible for a return, the item must be in reasonable condition and returned according to our instructions.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please contact us as soon as possible with your order number and clear photos.

Refund Process

Once your request is reviewed and approved, your refund will be processed to your original payment method.

Please note that shipping times for returns and bank processing times may vary.

To request help, contact: support@orvianhome.com.